This pack provides you with a large range of document templates for dealing with a problem with goods you have purchased. It provides templates for requesting a refund, a replacement, or compensation in the event of goods being unfit for purpose, damaged during delivery, faulty or poorly repaired. See the individual information associated with each document in this pack for a full description of their use, and the circumstances under which each is most appropriate.
Most documents take about 15 - 45 minutes
You can try the service out beforehand, and can save your progress at any time and come back to the document later.
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