Letter regarding mortgage debt or arrears

About this service

If you are having, or know that you are about to have, difficulties making your mortgage payments, use this document to explain the problem to your mortgage lender. This document will help you outline the steps you will be taking and what assistance you would like from your mortgage lender.

You can use this document whether or not you are already in arrears with your mortgage account. It is best to tackle any problem or anticipated problem with your mortgage payments before it becomes unmanageable. This document may be used in conjunction with the document 'Income and expenditure statement'.
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    • 1 Your document reviewed by our solicitors within 3 working days
    • 2 Access to our solicitors for advice over the phone
    • 3 Helpful explanations and guidance throughout
    • 4 Customer services advisors on hand to answer any service queries
    • 5 Secure online document storage, tracking and print facility
Prefer to call us for advice or prepare a document by phone? 0800 612 3556

Most documents take about 15 - 45 minutes

You can try the service out beforehand, and can save your progress at any time and come back to the document later.

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Your document will be reviewed by our legal experts, and you can call us at any time

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How MyLawyer works

  1. 1 Fill in a questionnaire online Answer the straightforward questions at your convenience
  2. 2 Submit to our solicitors Our solicitors will advise you and approve your document
  3. 3 Print and sign your document Once approved, simply print and sign your document

See how we helped Liz

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Liz W, London