Terms & conditions for website selling consumer goods and/or services

Interactive terms and conditions with optional clauses and guide for website selling goods or services

About this service

This document creates standard terms and conditions for the sale of goods and/or services to consumers from a website in the United Kingdom. It is not suitable for a business providing financial, leisure, accommodation and transport or catering services. It is not suitable for a business providing digital content, except where it is provided on a 'tangible medium' such as a disc or memory stick. This document has been drafted to be used with a professionally developed website which contains the statutory information that must be provided to all consumers.
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Useful information

What are the regulations surrounding e-commerce?

All online retailers must deal with both the traditional legislation on consumer protection and the more recent, specific rules governing sales over the internet.

Why do I need a terms and conditions pack for my website?

All businesses should set out standard terms and conditions on their website, especially concerning the supply of goods and/or services, and ensure that these terms are featured in any contracts that you make with customers.

The website terms and conditions are suitable for websites that are:

  • Professionally developed
  • Contain statutory information

Most documents take about 15 - 45 minutes

You can try the service out beforehand, and can save your progress at any time and come back to the document later.

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  1. 1 Fill in a questionnaire online Answer the straightforward questions at your convenience
  2. 2 Submit to our solicitors Our solicitors will advise you and approve your document
  3. 3 Print and sign your document Once approved, simply print and sign your document

See how we helped Michael

"Fantastic! The legal document I used was so comprehensive and easy to complete. It is very reassuring to know my business now has this level of protection"

Michael S, London