Complaint to holiday company/tour operator for loss of enjoyment

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If you've been disappointed by a recent holiday because your tour operator made promises which weren't fulfilled when you got there, you can use this letter to claim compensation. For example, you might have been informed before your holiday that your hotel room had an ocean view, but it didn't. The promise could have been made verbally or through certain written material, such as in a brochure. With this letter, you can seek compensation for breach of contract and loss of enjoyment. The document contains options to attach evidence and details of any additional costs you incurred. This document can be used by consumers (not businesses), in the UK.
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    • 1 Your document reviewed by our solicitors within 3 working days
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Most documents take about 15 - 45 minutes

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  1. 1 Fill in a questionnaire online Answer the straightforward questions at your convenience
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