When you book a holiday, you enter into a contract with the holiday supplier. The holiday supplier is responsible for carrying out the terms of the contract. If you book the holiday with a tour operator via a travel agent, the contract is with the tour operator, meaning if there are any problems with the holiday, the tour operator is responsible. The law automatically grants you a number of legal rights if problems occur.
This section of the law guide outlines the rights you have when you go on holiday and how to protect yourself. It also includes information on what to do if your holiday doesn't go according to plan.
Should you pay for your holiday with cash or credit card? Thislooks at what's best and how you're protected when you pay.
Things can go wrong on holiday, so you should cover yourself for potential risk by taking out travel insurance. Read thisto find out how to buy travel insurance and what it should cover.
are made up of a number of individual services, including airport operation, tour companies and airlines.
Find out about flight services, such as your cancellation rights, your rights when flights are delayed or when baggage is lost and what to do if something goes wrong.
If your holiday didn't live up to the standards advertised, it may be possible to get reimbursed. Read thisto find out how.
A package holiday is one that consists of 2 or more elements of the holiday, such as flight and a hotel, sold together as a package. Look at this section if you experienced anywith your package holiday.
This section includes details about the UK's rail services, and who you should complain to if you experience.
Find out aboutand in this section, and what to do if you have any problems.