This section looks in more detail at how to resolve any problems you may have with a particular service. It provides advice on your legal rights, and gives helpful information about who to write to when making a formal complaint.
See thisfor an introduction to your legal rights as a consumer buying services.
if you have a complaint about an accountant that you've used.
If you have a problem with a legal service provider, read this section to find out how you can resolve it. This includes sections on dealing with, , and .
if your builder doesn't complete the work or if the work done is defective in any way. It also covers practical advice about payments and seeking further help from other bodies.
If you've had a problem with an estate agent because of, for example, bad service, or because they've breached your legal rights or didn't follow their code of conduct, you can find out how to resolve the problem.
Cars will often need servicing, so it's important to know what to expect when you visit a garage. If you've experienced a problem,to find out how to solve the problem.
You have the right to make a complaint about any aspect of NHS treatment. You can do this by using the NHS complaints procedure. Read thisto find out how.
, learn about your rights when you eat or drink out at a restaurant or pub.
Come the day of the move, many people will choose a removal company to move their things from their old property to their new property.provides some tips on choosing a removal service, as well as what to do when things go wrong.
Technology isn't always problem free. In this section, find out what to do if things go wrong with, .
See this section if you have problems with your utilities, such as youror . You can also find out how to if you're having trouble resolving a complaint.