Products
Buying goods
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Product name: Demand a refund for goods purchased with a credit cardShort description: Use this letter to seek a refund from your credit card company for goods costing between £100 and £30,000 that you purchased, or part purchased, that were not delivered or were faulty, not as described… Read more
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Product name: Letter requesting refund for goods not properly repairedShort description: You can use this letter to ask for a refund if you've been left with a faulty item after the seller has tried to repair or replace it. This letter is suitable for requests about goods bought within the… Read more
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Short description: You can use this letter when a seller doesn't accept responsibility for a faulty item and tries to instead blame a manufacturer or developer. If you bought the item after 1 October 2015, you're entitled… Read more
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Product name: Request a refund for goods not delivered on timeShort description: Use this letter to ask for a refund from a seller where the seller has failed to deliver goods you purchased within the timeframe expected. This could mean not delivering by a specific date as set in your… Read more
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Product name: Request a refund for goods not fit for their purposeShort description: You can use this letter to ask for a refund or replacement if you bought something that isn't fit for its intended purpose. You can use it if you told the seller about your intended use for the item, or… Read more
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Short description: You can use this letter to ask for a refund or replacement if you bought something that didn't live up to its description. The description might have come through labelling, packaging, brochures… Read more
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Product name: Request a refund, replacement or repair for faulty goodsShort description: You can use this letter to complain about the poor quality of something you've bought. If you bought the item after 1 October 2015, you can use this letter to demand a refund if you ask for it within 30… Read more
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Product name: Request compensation for damage caused by faulty goodsShort description: You can use this letter to ask for compensation from the seller when a faulty item causes damage to your possessions or property. You can ask for the cost of repairing the damage or, if that's impossible… Read more
Contracting with a builder
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Product name: Landscaping contractShort description: Use this landscaping contract when entering into an agreement with a landscaping contractor to provide new landscaping work and/or maintenance services. The document provides for an option to incorporate… Read more
Media and entertainment
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Product name: Music performance agreementShort description: Use this agreement when a band or individual performer is hired to perform at a party or other private or business function/event (e.g. weddings, birthdays, work events, etc). It can be used by either the… Read morePrice : £99.99Compatible region(s): Scotland Northern Ireland England Wales
Motoring
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Product name: Agreement for the sale of a motor vehicleShort description: Use this document to draw up an agreement for the private sale of a motor vehicle between individuals, where the vehicle is not subject to a loan or charge against it. In this document, the buyer is… Read more
Pets
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Product name: Agreement for the sale of a horse or ponyShort description: To use this agreement, the horse or pony must have a passport, unless it is exempt from doing so under legislation. This agreement is suitable where the purchase price is received in full by a single… Read more