This is Epoq Legal Ltd's privacy notice.
We respect your privacy and are committed to protecting your personal data. This privacy notice will tell you how we look after your personal data when you visit this website (wherever you visit it from), or someone visits it for you, and tell you about your privacy rights and how the law protects you.
This privacy notice is provided in a layered format so you can click through to the specific areas set out below. You can also download a pdf version of the notice here.
Purpose/Activity | Legal ground for processing and (where applicable) nature of legitimate interest |
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To create, validate and (if necessary) recover an account for you, we will process Contact Data and Identity Data. | Performance of a contract with you |
To perform checks for conflicts of interest and money laundering (if applicable), we will process Contact Data and Identity Data. | Necessary to comply with a legal obligation |
To provide or perform the product or service you have requested, we will process Contact Data, Identity Data, Service Data, Support Data and Template Data. |
(1) Performance of a contract with you (2) Where this involves processing Special Categories of Personal Data, we will obtain your explicit consent |
To provide management information (including Contact Data, Identity Data and Usage Data) to any organisation that has facilitated your access to this website | Necessary for our legitimate interests (for running our business and to meet our contractual obligations to that organisation) |
To share Template Data with third parties at your request using the Online by Invitation functionality | Consent |
To manage payments (where applicable), we will process Contact Data, Identity Data, Service Data and Transaction Data | Performance of a contract with you |
To deliver legal services to you where we have contracted directly with you or to deliver services to an incorporated business where you are acting on its behalf, we will process Contact Data, Identity Data and Support Data. |
(1) Performance of a contract with you where we have contracted directly with you as an individual/consumer, sole trader or a general or limited partnership (2) Where this involves processing Special Categories of Personal Data or information about criminal convictions and offences, we will obtain your explicit consent (3) Necessary for our legitimate interests where you are acting on behalf of an incorporated business (to run our business effectively and to enable us to act in the best interests of our client as their legal adviser and provide the best possible service to them) |
To make statutory returns and for legal and regulatory compliance, we will process Contact Data, Identity Data and Support Data. | Necessary to comply with a legal obligation |
To manage our relationship, which will include: (a) Notifying you about changes to our terms of business or privacy notice and sending other service communications to you (b) Asking you to complete a survey following delivery of our legal services, we will process Contact Data, Identity Data and Support Data |
(1) Performance of a contract with you where we have contracted directly with you as an individual/consumer, sole trader or a general or limited partnership (2) Necessary to comply with a legal or regulatory obligation (3) Necessary for our legitimate interests (to keep our records updated, to evaluate client feedback for the purposes of developing and growing our business, and to protect our business) |
To collect and recover money owed to us, we will process Contact Data, Identity Data, Service Data and Transaction Data | Necessary for our legitimate interests (to recover debts due to us) |
To be able to respond to or defend complaints and claims, we will process Contact Data, Identity Data, Support Data, Template Data, Transaction Data and Usage Data | (1) Necessary for our legitimate interests (to protect our business) (2) Consent in relation to the disclosure of personal data to our insurers in connection with notified claims or circumstances |
To participate in quality assurance schemes involving external firms or organisations conducting audits or quality checks. | Consent |
To send marketing communications to you by email or text message, we will process Contact Data, Identity Data and Marketing and Communications Data, Profile Data, Support Data, Transaction Data and Usage Data | Consent |
To ensure that we do not send marketing communications to you if you have indicated that you do not wish to receive these, we will process Contact Data, Identity Data, and Marketing and Communications Data | Necessary to comply with a legal obligation |
To send legal bulletins to you by email, we will process Contact Data, Identity Data and Marketing and Communications Data | Necessary for our legitimate interests (to support our products/services and to grow our business) |
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data), we will process Contact Data, Identity Data, Service Data and Technical Data | (1) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (2) Necessary to comply with a legal obligation |
To identify possible developments and improvements to our website, products/services, marketing, customer relationships and experiences, we will process Contact Data, Identity Data, Profile Data, Support Data, Technical Data, Transaction Data and Usage Data | Necessary for our legitimate interests (to study how customers use our products/services, to develop them and to inform our business development strategy) |
To make suggestions and recommendations to you about products or services that may be of interest to you, we will process Contact Data, Identity Data, Profile Data, Support Data, Transaction Data and Usage Data | Necessary for our legitimate interests (to develop our products/services and grow our business) |
To determine whether data entered on this website (e.g. information entered into a contact form) is being provided by a human user or by an automated program, we use Google reCAPTCHA, which processes Technical Data. | Necessary for our legitimate interests (to protect this website from spam and abuse (including brute force attacks)) |
We do not transfer your personal data outside the European Economic Area (EEA).