Why do I need a terms and conditions pack for my website?

An explanation of what you get from our Terms and conditions pack, and why it is needed.

All businesses should set out standard terms and conditions on their website, especially concerning the supply of goods and/or services, and ensure that these terms are featured in any contracts that you make with customers. This is largely because there are e-commerce regulations requiring businesses to provide certain information relating to terms and conditions of sale. We would recommend that you require your customers to read and agree to your terms and conditions as well as your privacy policy to ensure that you can rely on them, if necessary.

The privacy policy informs customers of the types and extent of personal information stored collected by a website and of how that data will be used.

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The information on this page applies to England and Wales only.

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