Law guide: Landlords

See how we helped Liz

"It's not just a website... there are people there on call who can help answer your queries."

Liz W, London

Privacy notices

Privacy notices

Tenants have a right to be informed about the information you collect about them and how you'll use it. The privacy notice must be given to the tenant before, or at least by the time, their data is processed.

Contents of the notice

The privacy notice must contain the following information:

  • Your name and contact details.
  • The name and contact details of the landlord who will represent the other landlords (if applicable).
  • The contact details of your data protection officer (if applicable).
  • The purposes of the processing.
  • The lawful basis for processing the tenant's personal information.
  • The legitimate interests for the processing (if using legitimate interest as a lawful basis).
  • Details of whether tenants are under a legal obligation to provide the personal data (if the personal data is collected from the tenant).
  • The categories of personal data you have obtained and where it was obtained from (if it was not obtained from the tenant).
  • Who will receive/see the personal data.
  • Details of transfers of the personal data to any countries or international organisations outside the EEA (if applicable).
  • How long the personal data will be kept before being deleted/destroyed.
  • The rights available to tenants regarding the processing.
  • The tenant's right to withdraw consent (if applicable).
  • The right to lodge a complaint with the ICO.
  • Details of the existence of automated decision-making, including profiling (if applicable).

Signing the notice

While there are not any rules about how you need to provide this information to the tenant, we recommend that you have them sign the privacy notice, confirming that they have received it.

Copyright © 2024 Epoq Group Ltd. All trademarks acknowledged, all rights reserved

This website is operated by Epoq Legal Ltd, registered in England and Wales, company number 3707955, whose registered office is at 2 Imperial Place, Maxwell Road, Borehamwood, Hertfordshire, WD6 1JN. Epoq Legal Ltd is authorised and regulated by the Solicitors Regulation Authority (SRA number 645296).

Our use of cookies

We use necessary cookies to make our site work. We would also like to set some optional cookies. We won't set these optional cookies unless you enable them. Please choose whether this site may use optional cookies by selecting 'On' or 'Off' for each category below. Using this tool will set a cookie on your device to remember your preferences.

For more detailed information about the cookies we use, see our Cookie notice.

Necessary cookies

Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Functionality cookies

We'd like to set cookies to provide you with a better customer experience. For more information on these cookies, please see our cookie notice.